State Farm® Insurance Agent Beverly Crawford

"I wrote everything below to warn people about my experience with State Farm. Shortly later, I got a call from Wyatt Rancourt, owner of another office, who first apologized for my experience, then explained that all State Farm offices are small businesses who work with State Farm, and finally insisted that he will be working with State Farm Head Office to make sure they are aware of how I was treated. Because of his phone call, the way he spoke to me, and my belief that he will follow through on his words, I am changing my stars to 5, but leaving the explanation of my experience. After 30 years of being a State Farm customer, paying in an estimated $200,000 (multiple vehicles renters policies, life insurance, and more), I am taking 100% of my business elsewhere. I will never work with State Farm again and as much of that has to do with how Iris Lopez's office failed to support me as it does with the lack of support when I contacted corporate. They are unscrupulous and hold neither customer loyalty, nor basic customer service as important aspects of their business. State Farm as a whole and specifically the office run by "Iris Lopez" who is listed as the contact in all of my emails screwed up, attaching all of the incidents on the insurance of our business vehicle to the personal accounts of myself and my wife. They immediately canceled my wife's insurance when she was struck by another vehicle, stating that regardless of who is at fault, this goes against your record. My wife had 3 accidents in Miami, 2 times she was hit, once she was at fault, and I have made 3 claims in total over 30 years, all of which were the fault of the other driver. They then quietly canceled my insurance 2 months ago with, what they claim is a letter they sent to my residence. This is a letter I never received. They did not do me the courtesy of a phone call or any other communication. I was driving around uninsured for 2 months without my knowledge. I found all of this out when I switched to Farmers Bureau Insurance who explained the mistake made by State Farm (improperly placing business claims against our personal account) and who gave us the same coverage at a much better rate."

"Raven is seriously the best! She broke everything down in a way that actually made sense and didn’t make me feel overwhelmed. Super friendly, super helpful, and just really knows what she’s doing. You can tell she actually cares and isn’t just trying to sell you something. If you need help with insurance, go to Raven—you’ll be in good hands for real."

"The insurance agent Raquel helped me out & had amazing customer service. Always helpful"

"I had such a great experience working with Raven! She’s knowledgeable, patient, and truly cares about helping people find the best coverage for their needs. Raven took the time to answer all my questions and made the whole process smooth and stress-free. You can tell she genuinely wants the best for her clients. Highly recommend working with her if you want someone who knows their stuff and actually listens!"

"Gislaine has been so helpful with changing our life insurances. Very professional. Great experience."

"I've always found the people at the Beverly Crawford agency to be helpful and friendly, and they've answered all my questions and concerns. Recently, I had a bad auto accident, and Raquel Perez Betancur was there for me from my initial call (minutes after the accident) throughout the process of replacing my car and updating my auto policy to show the change in vehicle. She researched the terms of my policy (which I've had since the 1980s) and made sure that the paperwork will show that all those terms will continue. I really appreciate that she went the extra mile for me."

"100% garantizados"

"Super helpful and knowledgeable. Raquel was awesome, I'm glad I went with them!"

"Top notch agent and staff. Thoroughly pleased with service and attention to details."

"The service from State Farm was amazing. I want to give a special thanks to my agent Raven Fox. She was so helpful and answered any question I had. Would definitely recommend speaking with her. She was very knowledgeable and friendly."

"The service I received from the team at this State Farm agency was exceptional! Raven Fox was incredibly supportive and helped me obtain flood insurance on my home in an extremely short period of time. I was pleased with her professionalism and expertise."

"Beverly and her staff especially Raven are so nice and attentive. I explained what I was looking for and willing to pay to stay within my budget and they obliged. Insurance is a necessity and having agents that will work with you is an imperative factor! Great company and I will send people your way."

"Raven was very professional and helped me with all of my needs!"

"My experience here was amazing. Raven was spectacular and Made everything convenient for me!"

"Pesimos,llamas y demoran en devolver la llamada, cancelas la poliza y no te cancelan siguen enviando el bill, no los recomiendo.muy mala experiencia"

"I have been a customer for years every agent is very attentive and professional, I highly recommend Beverly Crawford location to be your next stop for statefarm insurance!"

"My experience with Raquel was amazing. She was very knowledgeable in all aspects of my insurance and saved me tons of money with my insurance. Thank you sooooo much for everything Raquel."

"I have been a customer for several years, they have always been a great help and very responsive. Raven is very communicative and very kind. Highly recommend them! No concerns with them at all!"

"Best insurance office in South Florida. This team is amazing. Raquel is knowledgeable and super fun to work with always going above and beyond! Call them first for any insurance needs!"

"Great experience. I had the pleasure of dealing with Raquel. She helped me save money by bundling my insurance. The process was effortless. I would recommend State Farm insurance for all your needs. Raquel was very pleasant and treated me like family."

"I have to say this agent, Beverly Crawford, and her staff are very helpful and will go the extra mile to see you are satisfied. They were able to get my insurance issue sorted out and saved me from getting charged an extra fee as a result. I would recommend this agent."

"A great level of professionalism and always available to help with any question"

"Saved so much money! Very happy to work with this agency and Raquel B. is amazing."

"My wife and I have been a customer with State Farm Beverly Crawford office for over 20 years. Beverly is the best. Beverly will review your insurance needs with you personally and make sure you have the right coverage you need at at the best price. Very knowledgeable and professional. Highly recommend Beverly Crawford."

"Raven is a big help for all my needs even in a difficult situation where else where my monthly cost was going to be really high and Raven found a way to make it happen in my budget"